The rise of ride-hailing apps like Uber has changed the way passengers see taxi services. If you’re not convinced that your customers want a booking app – think again. Autocab’s 2018 Passenger Survey has revealed that over half of respondents … Continue Reading
How brand consistency can give you the edge over your competitors
Branding is everything that tells customers who you are and what you do. From vehicle decals and office signage, to social media posts and email marketing, presenting a strong brand can be the difference between a passenger remembering your business, … Continue Reading
Three ways to grow your business with Autocab Analytics
Autocab Analytics gives you unparalleled insight into your business. It automatically compiles and interprets all the data from your Ghost Booking & Dispatch system in an easy-to-understand format, so you can see where you can improve your business. But how … Continue Reading
As more UK cities ban Uber, how can you keep up the fight against ride-hailing apps?
York has become the third city in the UK to refuse Uber’s licence renewal, as the company faces multiple roadblocks and controversies. But while taxi and private hire firms have welcomed the news, the fight continues against ride-hailing apps. The … Continue Reading
Get more from Ghost this Christmas
While most people are getting into the festive spirit and looking forward to the holidays, taxi and private hire companies are bracing themselves for the year’s busiest period. That’s why it’s so important to use your Ghost system to its … Continue Reading
So you’re thinking of starting your own taxi company?
There are many challenges to starting your own taxi company, but also many rewards. The flexibility, variety and opportunity to work on your own terms has attracted thousands of drivers to set up their own firms in the private hire … Continue Reading
Go Green Taxis: A Customer Success Story
Nowadays a lot of people pay lip service to eco-issues, saving the planet, going green and so on… but here we have a transport provider that was founded on just those principles, and whose management carry through that concept in … Continue Reading
The pros and cons of adding CCTV to your fleet
Perennially in the news, the issue of whether or not to add CCTV to your fleet’s vehicles simply won’t go away. Whether a driver is working alone as a freelance driver or as part of a professional fleet, the risks … Continue Reading
Driver Knowledge: How to make conversation with difficult taxi passengers
It is very important to feel comfortable and safe while driving your cab, and knowing how to talk to tricky customers will give you the confidence to handle and diffuse a potentially awkward situation. The majority of your passengers will … Continue Reading
Learn to delegate – 5 top tips for successful management delegation
There are some very sound reasons for taxi firm owners and managers to delegate. First and foremost, delegation is part and parcel of job satisfaction – by stretching your staff and developing their skills, you keep them motivated and engaged … Continue Reading