Customer satisfaction is paramount to the success and growth of any business, particularly so in the taxi industry, as your drivers directly interact with each and every one of your firm’s passengers. From the moment they sit down in one … Continue Reading
Switching Taxi booking systems: 7 questions to ask when evaluating a new software provider
In the private hire and taxi industry the provider of booking and dispatch software plays a key role in a company’s success. Having in place a consistent, formalised system for evaluating the alternatives and making the final selection is essential … Continue Reading
ProDriver Congress tackles the topic of disruption
Autocab’s Safa Alkateb and Hassan Abod will be leading the discussion at The Professional Driver Congress, on June 6, 2017, at the Renaissance Hotel, Heathrow. Find out how forward-thinking operators are looking to seize the initiative and disrupt the disruptor. … Continue Reading
Driver Knowledge: 5 things you can do today to improve passenger satisfaction
Passengers are the lifeblood of any taxi business, so it’s super important that you keep your fares satisfied. Here are five essential tips to delivering a better service. 1. Know the roads like the back of your hand The most … Continue Reading
Advertising in your local paper – is it worthwhile in the age of social media?
We live in an age where advertising is evolving by the day. Almost overnight, businesses have started to question the value of using traditional methods to advertise their company. Instead they are turning to channels such as social media and … Continue Reading
10 SMS Marketing Tips for Successful Private Hire Companies
Text message marketing can be a great way to reach your customers instantly, and with near-100% open rates it can be a viable marketing tool if used correctly. The power of SMS has been well-established for over 25 years; we use … Continue Reading
Planning for your retirement – pensions for private hire taxi firm owners
Planning for retirement is one of the most important aspects of your working life, and it’s never too early to get started. Your pension is your reward for a lifetime of hard work, but it’s also a vital resource to … Continue Reading
Autocab enables private hire taxi firms to deliver on their promises!
When you make a promise to customers, you’d better keep it! Autocab enables private hire taxi firms to make promises they really can keep by facilitating the booking, and dispatch, of customer journeys, all in real-time, to enable competitive advantage … Continue Reading
Taxi website features checklist: the 9 must-haves for your online presence
So your taxi business needs a new website, or you already have one and you feel it could perform better. Developing a website can be an overwhelming undertaking but before you put pen to paper and sign up a web … Continue Reading
Handling Charge-Backs in the Private Hire Taxi Industry
Having the ability to offer your customers card transactions within the vehicle, over the phone or via your website can be great for your private hire business. There is a clear customer benefit if you can provide convenient card payments facilities. But … Continue Reading