When you’re a freelance driver, it’s often difficult to separate work and private life. How many times have you popped in to the supermarket to pick up something for the family dinner halfway through your shift? Or quickly stopped off … Continue Reading
The pros and cons of adding CCTV to your fleet
Perennially in the news, the issue of whether or not to add CCTV to your fleet’s vehicles simply won’t go away. Whether a driver is working alone as a freelance driver or as part of a professional fleet, the risks … Continue Reading
10-point weekly vehicle checks for private hire taxi drivers
Good business is all about cultivating good business culture, and key to setting the right tone is to develop and encourage good practice across your business. Because your fleet is central to any good taxi firm, it makes sense to … Continue Reading
7 steps to achieve job satisfaction as a freelance taxi driver
In many ways, freelance taxi drivers have a job which most people would be envious of. When you work as a freelance taxi driver, you can choose the hours you want to work and, control your own earnings. If you … Continue Reading
Driver Knowledge: How to make conversation with difficult taxi passengers
It is very important to feel comfortable and safe while driving your cab, and knowing how to talk to tricky customers will give you the confidence to handle and diffuse a potentially awkward situation. The majority of your passengers will … Continue Reading
Driver Knowledge: 5 things you can do today to improve passenger satisfaction
Passengers are the lifeblood of any taxi business, so it’s super important that you keep your fares satisfied. Here are five essential tips to delivering a better service. 1. Know the roads like the back of your hand The most … Continue Reading
Handling Charge-Backs in the Private Hire Taxi Industry
Having the ability to offer your customers card transactions within the vehicle, over the phone or via your website can be great for your private hire business. There is a clear customer benefit if you can provide convenient card payments facilities. But … Continue Reading
Online English language courses – the pros and cons
With the recent TfL requirement for London taxi drivers to prove their ability to speak English, the topic of language proficiency for taxi drivers has become a topic that affects firms across the UK. Regardless of where you’re based, you … Continue Reading
Do taxi drivers need to smarten up?
Taxi drivers in Ireland may soon be required to follow a dress code, or even wear a uniform, according to the National Transport Authority. Could this be part of an attempt to revitalise the industry? Private hire taxi drivers in … Continue Reading
Growing your private hire business: How to keep your fleet on the road this winter
As the nights draw in and the roads get icier, it’s time to consider the impact of the coming winter on your fleet of vehicles. Inevitably, in these darker winter months there’s an increased risk of accidents. In 2015, according … Continue Reading