Card payments have overtaken cash for the first time ever! That’s the news according to recent figures released by the British Retail Consortium. For an industry that has relied on cash for so long, from both drivers and passengers, this … Continue Reading
Driver Knowledge: Stay on top of your finances with business banking
When you’re a freelance driver, it’s often difficult to separate work and private life. How many times have you popped in to the supermarket to pick up something for the family dinner halfway through your shift? Or quickly stopped off … Continue Reading
The pros and cons of adding CCTV to your fleet
Perennially in the news, the issue of whether or not to add CCTV to your fleet’s vehicles simply won’t go away. Whether a driver is working alone as a freelance driver or as part of a professional fleet, the risks … Continue Reading
Customer satisfaction Surveys – what to ask your customers to help improve your business and customer service
Customer satisfaction is paramount to the success and growth of any business, particularly so in the taxi industry, as your drivers directly interact with each and every one of your firm’s passengers. From the moment they sit down in one … Continue Reading
Switching Taxi booking systems: 7 questions to ask when evaluating a new software provider
In the private hire and taxi industry the provider of booking and dispatch software plays a key role in a company’s success. Having in place a consistent, formalised system for evaluating the alternatives and making the final selection is essential … Continue Reading
ProDriver Congress tackles the topic of disruption
Autocab’s Safa Alkateb and Hassan Abod will be leading the discussion at The Professional Driver Congress, on June 6, 2017, at the Renaissance Hotel, Heathrow. Find out how forward-thinking operators are looking to seize the initiative and disrupt the disruptor. … Continue Reading
Driver Knowledge: 5 things you can do today to improve passenger satisfaction
Passengers are the lifeblood of any taxi business, so it’s super important that you keep your fares satisfied. Here are five essential tips to delivering a better service. 1. Know the roads like the back of your hand The most … Continue Reading
Autocab enables private hire taxi firms to deliver on their promises!
When you make a promise to customers, you’d better keep it! Autocab enables private hire taxi firms to make promises they really can keep by facilitating the booking, and dispatch, of customer journeys, all in real-time, to enable competitive advantage … Continue Reading
Taxi website features checklist: the 9 must-haves for your online presence
So your taxi business needs a new website, or you already have one and you feel it could perform better. Developing a website can be an overwhelming undertaking but before you put pen to paper and sign up a web … Continue Reading
Autocab’s transition to a SaaS business model assures future growth
Autocab launched a suite of cloud-based solutions in 2015, including its market-leading taxi dispatch system, Ghost. The business model for the cloud-based system is built on low monthly recurring Software-as-a-Service (SaaS) subscriptions charged per car, per week instead of the … Continue Reading